Community Support

Notes from a Roundtable on Conceptualizing and Measuring Cultural Competence

Prepared by
Western Interstate Commission on Higher Education (WICHE)
Mental Health Program and the Evaluation Center@HSRI

January 1999

Table of Contents

Introduction
Roundtable Overview
Major Issues in Measuring Cultural Competence
Summaries of Papers and Presentations
  Practical Measures of Cultural Competence In Managed Care
  Jeff King, Ph.D.
  Practical Measures for Population-Based Planning: A Prerequisite in Developing Culturally Competent Services
  Josie Torralba Romero, LCSW
  Measuring Cultural Competency: Issues and Dilemmas
  Stanley Sue, Ph.D.
  Issues Pertinent to the Selection of Cultural Competence Measures in Performance Measurement Systems
  Mildred Vera, Ph.D.
  Cultural Competence Prerequisites for Managed Behavioral Health Care Programs
  Joseph M. Torres, Ph.D.
  Linking Values Orientation, Acculturation, and Life Experiences to the Implementation of Services: Recommendations for Four Constructs to be Measured in an Instrument on Cultural Competence of MentalB Health Services Delivery
  Daniel A. Santisteban, Ph.D. and Frederick L. Newman, Ph.D
  Defining and Measuring Cultural Competence in the Evaluation of Mental Health Services
  Lee Sechrest, Ph.D and Michele Walsh
  California's Cultural Competence Plan
  Francis Lu, M.D.
  Definitions and Measurement of Cross-Cultural Counseling Competencies
  Frederick T. L. Leong, Ph.D.
  Assessing Cultural Competence in Mental Health Service Delivery
  Joseph G. Ponterotto, Ph.D.
Discussion Summary
  Major Issues Raised in Discussions
  1. What is cultural competence?
  2. How do you measure cultural competence?
  3. & 4. What is the cultural identity of an individual (e.g., consumer)? How do you measure staff capacity to determine cultural identity?
  5. What instruments are currently available to measure cultural competence?
  6. What cultural competence standards are currently available? How can they be used in the development of measures?
Recommendations for Next Steps
Synthesis of Next Steps (By Dr. Francis Lu)
Conclusion
Appendix A: Agenda
Appendix B: Participant List
Appendix C: Papers
  Practical Measures of Cultural Competence in Managed Care
  Jeff King, Ph.D.
  Definitions and Measurement of Cross-Cultural Counseling Competencies
  Frederick T. L. Leong, Ph.D.
  Assessing Cultural Competence in Mental Health Service Delivery
  Joseph G. Ponterotto, Ph.D.
  Practical Measures for Population-Based Planning: A Prerequisite in Developing Culturally Competent Services
  Josie Torralba Romero, LCSW
  Linking Values Orientation, Acculturation, and Life Experiences to the Implementation of Services: Recommendations for Four Constructs to be Measured in an Instrument on Cultural Competency of Mental Health Services Delivery
  Daniel A. Santisteban, Ph.D. and Frederick L. Newman, Ph.D.
  Defining and Measuring Cultural Competence in the Evaluation of Mental Health Services
  Lee Sechrest, Ph.D. and Michele Walsh
  Measuring Cultural Competency: Issues and Dilemmas
  Stanley Sue, Ph.D.
  Cultural Competence Prerequisites for Managed Behavioral Health Care Programs
  Joseph M. Torres, Ph.D.
  Issues Pertinent to the Selection of Cultural Competence Measures in Performance Measurement Systems
  Mildred Vera, Ph.D.