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Field Manual for Mental Health and Human Service Workers in Major DisastersDepartment of Health and Human Services This publication was produced under an interagency agreement between the Federal Emergency Management Agency and the Center for Mental Health Services, Substance Abuse and Mental Health Services Administration. Portland Ridley served as CMHS publications and -editorial coordinator. Copies are available at no charge from the Center for Mental Health Services: SAMHSA's National Mental Health Information Center Toll-Free Information Line 1-800-789-2647 All material appearing in this volume, except quoted passages from copyright sources, is in the public domain and may be produced or copied without the permission from the Administration or the -authors. Citation of the source is appreciated. DHHS Publication No. ADM 90-537 Author: Deborah J. DeWolfe, Ph.D., M.S.P.H. Return to Emergency Services INTRODUCTION KEY CONCEPTS OF DISASTER MENTAL HEALTH SURVIVORS' NEEDS AND REACTIONS DISASTER COUNSELING SKILLS Establishing Rapport Active Listening Some Do's and Don't's Problem-Solving A Word of Caution Confidentiality WHEN TO REFER FOR MENTAL HEALTH SERVICES POTENTIAL RISK GROUPS Age Groups Cultural and Ethnic Groups People With Serious and Persistent Mental Illness People in Group Facilities Human Service and Disaster Relief Workers STRESS PREVENTION AND MANAGEMENT Organizational Approaches Individual Approaches NEXTADM 90-537 |
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