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Workplace Violence Prevention

Preventing Violence in the Workplace

Center for Mental Health Services
Forum Report
February 28 - March 1, 1994

United States Department of Health and Human Services (HHS)
Substance Abuse and Mental Health Services Administration (SAMHSA)
Center for Mental Health Services (CMHS)

April 1994

Prepared for the Prevention and Program Development Branch
Center for Mental Health Services
Substance Abuse and Mental Health Services Administration

Table of Contents

• Preventing Violence in the Workplace
• The Scope of the Workplace Violence Problem
• Workplace Violence Characteristics
• Factors Contributing to Workplace Violence
  • Social Context Factors
  • Organizational Culture Factors
  • The Manager-Worker Relationship
  • Employee Characteristics
  • Occupations
• Preventing Workplace Violence
  • The Workplace Culture
  • Training
  • Rules
  • Performance Reviews
  • Layoff and Firing Policy
  • Pre-Employment Screening
  • Role of Employee Assistance Program (EAP)
  • Professionals and Other Mental Health Specialists
  • The Dangerous Worker
  • Drugs and Alcohol in the Workplace
  • Diversity
  • Security Measures
• The Aftermath of Violence
• The Government's Role in Preventing Workplace Violence
• Research and Policy Direction
• References
• Appendix

CMH94-5002
1994

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