Table 2: Five-State Feasibility Study of mental health performance indicators results
| Performance Indicator | Number States Able to | Median Score | States Used Similar Definitions |
| Outcomes | |||
| Percent of consumers reporting improved outcomes from services | *** | 65% | Yes |
| Improvement of functioning: closed cases | ** | 30% | No |
| Improvement of functioning: open cases maintained or improved | *** | 84% | No |
| Reduction in symptoms: closed cases | ** | 42% | No |
| Reduction of symptoms: open cases maintained or improved | ** | 87% | No |
| Improvement in school behavior | ** | 32% | No |
| Percent employed | **** | 15% | Yes |
| Percent living independently | ***** | 79% | No |
| Percent homeless | ***** | 3% | Yes |
| Criminal justice involvement | *** | 10% | No |
| Appropriateness/quality | |||
| Percent of consumers agreeing services were appropriate | *** | 74% | Yes |
| Percent contacted within 7 days of discharge | *** | 54% | Yes |
| Percent receiving Assertive Community Treatment | *** | 5% | Yes |
| Percent receiving supported housing | ***** | 3% | No |
| Percent receiving supported employment | ***** | 2% | No |
| Percent receiving case management | **** | 51% | Yes |
| Use of restraints: episodes per 1,000 patient days | ***** | 9.2 | Yes |
| Use of seclusion: episodes per 1,000 patient days | ***** | 6.2 | Yes |
| Percent readmitted within 30 days | ***** | 9% | Yes |
| Percent involuntarily admitted— civil commitment | ***** | 75% | Yes |
| Percent involuntarily admitted— criminal commitment | ***** | 7% | Yes |
| Percent receiving atypical medications in State hospitals | **** | 53% | Yes |
| Percent receiving atypical medications in community | * | 26% | Yes |
| Access | |||
| Percent of consumers reporting satisfaction with access to services | *** | 77% | Yes |
| Rate of mental health service utilization per 100,000 population | ***** | 1,580 | Yes |
| Percent of clients using community services | ***** | 96% | Yes |
| Structure/plan management | |||
| Percent of budget spent on community mental health services | ***** | 59% | Yes |
| Per capita expenditures for community mental health | ***** | $30.47 | Yes |
Source: National Association of State Mental Health Program Directors, 1998.