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Table 21.4. Proportion of consumer organizations providing specified services, supports, and activities (n = 2,099)
  Percent SE
Advocacy or rights protection* 80.4 4.9
Face-to-face support groups 80.2 3.3
Public and community outreach* 79.0 3.3
Social or recreational 78.4 6.9
Write or produce material or information 77.6 3.4
Formal training/classes not job related 76.0 3.8
Distribute material or information 70.4 9.7
Telephone support (hot, warm, information) 69.7 4.2
Creative or performing arts 68.6 5.4
Case management  60.8 7.0
Help with housing problems* 58.1 6.8
Face-to-face mentoring or buddy system 56.4 6.9
Research activities 53.7 7.0
Outreach to members 53.4 8.8
Operate a drop-in center 47.6 8.7
Internet listserv or Web site 45.6 6.0
Help people get jobs* 45.5 6.7
Spiritual or faith based 19.9 3.7
Respite care
Babysitting or child care  
*Specifically identified in the report of the President’s New Freedom Commission on Mental Health.

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